Frequently Asked Questions
Everything you need to know about our artisanal stationery and home goods.
What is the typical lead time for custom letterpress orders?
Custom letterpress invitations and stationery typically require 3-4 weeks for production following your final proof approval to ensure the highest quality craftsmanship.
How do you handle shipping for fragile home items?
We take great care in packaging our delicate goods. All items are wrapped in protective, eco-friendly materials and shipped via insured carriers to ensure they arrive at your home in perfect condition.
Do you offer international shipping?
Yes, we ship our letterpress goods and home accessories worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for boutique items?
Unused non-custom items in their original packaging can be returned within 14 days of delivery. Please note that custom stationery and personalized prints are final sale.
Can I request a specific ink color for my stationery?
Absolutely. We offer a wide range of standard ink colors, and for a small fee, we can provide custom Pantone color matching to perfectly suit your home office aesthetic.
Are your paper products sustainably sourced?
Sustainability is core to our values. We primarily use tree-free cotton paper, which is a byproduct of the garment industry, and FSC-certified stocks for all our printed collections.